Lift Passes/Ski & Snowboard Packs/Equipment Hire

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Notes:
- All prices are in Euro per person
- Snowboard services are provided only to clients aged 12 and over.
- Ski school provided to children aged 7 and over
- Snowboard school starts to expire from the first day of ski pass validity if booked in a package
- 13 days packs are inclusive of 12 days ski and snowboard tuition
- Lift passes only are provided in combination with transfer or hotel booked through Traventuria

INSTRUCTIONS (please read carefully)

Collecting the ski packages
- you can collect your ski packs every day from 08.30 to 10.00 in or around the Gondola lift station (exact place you will find in your vouchers), where you will find our representative (note that ski packages cannot be collected any later than 10.00 as ski classes will already be underway and cannot be joined later
- upon presentation of your vouchers you will receive an envelope with your ski packs, which will consist of (depending on your purchased items) lift passes, vouchers for ski/snowboard equipment, ski/snowboard school, ski evening and a customer card; please check if the contents of the envelope correspond to your order and if there are any discrepancies please talk to our rep; if you have booked ski/snowboard equipment please fill in the customer card accordingly before the ski fitting

Ski fitting & equipment collection
- when you have completed the customer card, first choose your boots and then give your ski equipment voucher along with your customer card to the staff who will assist you with the ski fitting; the bottom part of the customer card (with the barcode) is your ticket for the ski/snowboard equipment, so please don’t lose it and keep it dry!!!
- ski and snowboards will be kept in the storage room of the ski depot, but please take the ski boots with you! Don’t leave your equipment unattended! Please note that stolen equipment has to be paid for even you provide as a substitute someone else’s equipment instead!

Ski & snowboard school
- the meeting point for the ski school is just behind the cabin lift station where the ski instructors will be expecting you; the meeting point for the snowboard school is at the top station of the cabin lift at the ‘Meeting point’ sign; newcomers are assigned in different groups according to their skiing skills until 12:00 every day
- lunchbreaks are between 12.00 and 13.00
- if you intend to join the ski/snowboard school later than normal please speak with the ski teacher the day before and arrange details directly with him/her

Should any problems/concerns appear please call the Bansko rep using the phone number inside your voucher

Have a great holiday!
Traventuria ltd.
Bansko – ski and snowboard equipment hire, ski and snowboard schools, lift passes, hotels, transfers